A non-refundable deposit equivalent to 25% of your stay is required to secure a reservation.
Enquiries are held for 7 days. Telephone bookings will be confirmed in writing within 7 days.
Final accounts to be settled on arrival.
Payments accepted: Cash, Cheque, Debit, Maestro, Visa, Mastercard.
Please note we do not accept American Express or any form of Commercial, Business, Corporate, Fleet or Commerce cards.
These are our terms & conditions if you book directly with us. If you choose to use a third party such as an online travel agency please be aware the terms & conditions will vary. Please familiarise yourself with them before booking.
Cancellation Charges
Brooke House levies holiday cancellation charges in line with the Industry Standard Scale of Cancellation Charges. Once a deposit has been paid and a booking confirmation letter received, you are entering a legally binding contract. Should you have to cancel, amend or cut short your holiday for whatever reason you could be subject to the charges as set out below. To protect yourself against these charges we highly recommend that you take out suitable holiday insurance cover.
| Number of Days | Cancellation Fee Charged |
|---|---|
| 56 days of more | Deposit Only |
| 55 - 28 | 30% |
| 27 - 14 | 50% |
| 13 - 7 | 65% |
| 6 - 1 | 80% |
| Day of Arrival or Later | 100% |
Days are counted from the commencement day of your holiday.
In addition to the scale of charges, you will also be liable for the full cost of any charges that we may have incurred on your behalf, such as ferry charges.
No allowance can be made for meals and / or accommodation not taken during the period booked.
Accidental Damage
Guests causing damage to guest house property (including accidental damage) will be charged for its replacement or repair. The person making the booking it liable.
Wi-Fi
We offer Free Wi-Fi throughout the house. Guests will be provided with the log-in details. As with any Wi-Fi network we cannot guarantee that it will be available at all times.
Children
We welcome children over the age of 14 years.
We reserve the right to refuse/cancel reservations for children under 14 years made directly with us or via third parties.
Pets
We regret that we cannot accept pets at Brooke House.